At Albus & Pidge, we always strive for the highest standards. However, if you feel that we have not reached the quality expected and wish to submit a complaint please:

1. Email us at with the subject header "Complaint Order Number XXX"

2. Add a brief description of your complaint, and the actions you would like to see to resolve your issue.

On receipt of your email we will endeavour to resolve your complaint as quickly as possible.